Advanced Scheduling
In today's business environment, the demand for immediacy from internal and external customers, coupled with the need to manage efficient work teams in dynamic scenarios, positions advanced scheduling as a strategic element. This process ceases to be a mere operational function and becomes a key competitive differentiator, enabling organizations to respond quickly to changing demands and optimize customer service at all times.
SAP offers two solutions for managing scheduling and resource planning challenges. SAP Advance Resource Scheduling [SAP RSH] is an extension of the S/4HANA Service & Asset Management solution that allows you to evaluate work scenarios, define operation sequences, and allocate resources based on availability.
Another solution is SAP Field Service Management Scheduling [SAP FSM], which addresses the complexity of travel by optimizing and scheduling resources across different locations in real time. It includes Gantt and map views with drag-and-drop, allocation by skills, availability, and location, efficient routing, and a no-code configurator for business rules and SLAs. It supports API bookings and event-driven autoscheduling.
Why advanced scheduling?
Achieving high levels of SLA compliance and first-time-fix is a major challenge in today's competitive environment. Assigning the right technician with the right spare parts, reducing second visits, is a key aspect of this important indicator of our companies' efficiency. Maintenance Management is a key pillar in the efficient management of corporate assets. Its implementation allows organizations to structure, control, and optimize maintenance processes, ensuring operational reliability, reducing costs, and improving the availability of productive assets.
SAP Field Service Management enables operational efficiencies by reducing travel and downtime, and developing real-time planning from a Gantt chart or directly on the map.
It also offers additional features such as SAP Crowd Service, which allows you to integrate contractors and partners into a single platform, allowing you to manage skills and expenses in one place.
Why Iquant?
Iquant is a pioneer and leader in implementing scheduling solutions for service and maintenance. We combine our technological expertise with the changing needs of field services.
This unique combination, along with our experience across multiple industries, defines us as the experts in ensuring the correct implementation of the solution in your company.
Implementation methodology
Advanced scheduling requires a particularly careful approach during the exploration and realization stages. Each solution requires skills and knowledge of basic task programming techniques to leverage the solution to its full potential.
